Last Updated: 08/08/2024
Welcome to PALO ALTO WATCHES. By using our website and purchasing products from us, you agree to comply with and be bound by the following terms and conditions.
1. General
These Terms & Conditions govern your use of our website and the purchase of products from PALO ALTO WATCHES. By accessing or using our website, you agree to these terms. If you do not agree, please do not use our website.
2. Use of the Website
You agree to use our website for lawful purposes only and not to engage in any activity that could harm the website or its functionality. You must not use the website in any way that breaches any applicable local, national, or international law or regulation.
3. Product Information
We strive to ensure that all product descriptions, prices, and images on our website are accurate and up to date. However, we do not warrant that product descriptions or other content on our website are error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
4. Orders and Payment
All orders are subject to acceptance and availability. Once you place an order, you will receive an email acknowledging the receipt of your order. This email does not constitute acceptance of your order. We reserve the right to refuse service to anyone for any reason at any time.
We accept various forms of payment, including major credit cards and PayPal. By providing payment information, you represent and warrant that the payment information is valid and that you are authorized to use it.
5. Shipping and Delivery
We ship products worldwide. Shipping costs and delivery times vary depending on the destination. We are not responsible for delays caused by shipping carriers or customs clearance. Once the order is shipped, you will receive a tracking number via email.
6. Returns and Exchanges
We offer a 30-day return policy for unused and undamaged watches. To initiate a return or exchange, please contact our customer service team. The cost of return shipping is the responsibility of the customer unless the return is due to our error.
7. Warranty
All watches sold by PALO ALTO WATCHES come with a manufacturer’s warranty. The warranty period and terms vary by brand. Please refer to the warranty information provided with your watch for details.
8. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of PALO ALTO WATCHES or its content suppliers and is protected by copyright laws. You may not use any content from our website without our express written consent.
9. Limitation of Liability
PALO ALTO WATCHES shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of products from us. This includes, but is not limited to, loss of profits, data, or other intangible losses.
10. Indemnification
You agree to indemnify and hold harmless PALO ALTO WATCHES and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our website or your violation of these Terms & Conditions.
11. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of [Your Country/State].
12. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of our website after any changes constitutes your acceptance of the new terms.
13. Contact Information
If you have any questions about these Terms & Conditions, please contact us at info@rolexandtudor.com or (650) 862-6385.